Terms of use for clients

You describe your project in a form. We contact available drone pilots and get back to you within 2 business days with up to 3 proposals. This timeframe is a goal; if few pilots are available in your area, you receive fewer proposals.

The service is free for you and does not commit you to anything: you are free to enter into an agreement with a pilot, or not.

By sending a request, you agree, by checking the box provided, that your contact details may be shared with the pilots interested in your request. Before they reply, pilots receive only the description of the request, without your contact details.

Pilots may use your contact details only to respond to your request. Details are set out in the privacy policy.

The service agreement is made directly between you and the pilot: it sets the price, the date and the conditions. Escadrille is not a party to this agreement, collects no payment and guarantees neither the performance of the service, nor its result, nor its price.

Ask for a written quote before any work begins. If you are a consumer, you benefit from the protections of consumer law with respect to the pilot.

Information on the website about drone rules is provided for general information only, as of the date shown on each page. It does not constitute legal advice. The pilot is solely responsible for the compliance of their flights.

Escadrille connects clients and pilots and is not responsible for performing the services. Its liability may only be engaged within the limits provided by law.

For any complaint, write to us: [TO BE COMPLETED: contact email address]. If you are a consumer, you may use a consumer mediator free of charge: [TO BE COMPLETED: name and contact details of the mediator].

These terms are governed by French law.